Sunshine Gas Co-op

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Customer Info - Billing Information

Current Rates:
Effective June 1, 2010

Cost of Gas - $3.80 per GJ
Delivery Charge - $1.00 per GJ
Monthly Fixed - $20 per month
 


Gas Rates:
Sunshine, along with the other Co-ops in the Federation of Alberta Gas Co-ops, are shareholders in Gas Alberta Inc. and we purchase our gas volumes exclusively from the corporation. The Gas Alberta Inc. portfolio includes hedged, storage, long & short term and daily spot purchases. Sunshine applies a $1.00 GJ variable rate to the "Cost of Gas " and a $20 monthly fixed charge to cover the cost of delivery to the customer and to provide services such as line locates, trouble calls, emergency response and maintenance to our pipeline system.

Gas Billing:
Our monthly gas bills are sent out around the 10th of each month with the due date the 5th of the following month. When you receive a bill it will be for the previous months consumption. The bill clearly shows the gas volumes and the associated charges for delivery and service. If you have a concern about your account, please contact the office for clarification. DO NOT ALTER THE AMOUNTS ON THE BILL.

Due Date:
Amounts owing must be paid in full by the Due Date each month. There are many options for bill payment including mail, bank, telephone banking and internet. We also have a mail drop-off at the office and we are able to accept Visa, MasterCard and Interac payments. Sunshine does not consent to any late payment and does not extend credit. Sunshine must pay for the gas you consume before you are billed for it and the co-op is not in a financial position to extend credit. Any accounts in arrears will be issued a cut-off notice and the service will be disconnected if not paid.

Pre-Authorized Credit Card Payments:
If you would like us to debit your Visa or MasterCard for monthly gas purchases, services provided or material purchases, please print the pre-authorization form. Please read the Terms & Conditions carefully before completing. Mail or fax the completed form to us. If you have any questions please call the office.

Gas Meters:
All gas meters are inspected and sealed by Measurement Canada. Every seven years the meter is removed and sent in for verification and re-sealing to verify accuracy. It is extremely rare for a meter to be out of calibration.
Safety: the main gas shut off valve is located on the riser just below the meter. It is important that this valve is accessible in case of emergency. Also please do not use the meter set to hang garden hoses or to leash pets to.

Sample Bill:
Below is a copy of a Sample bill with explanations to help you understand the breakdown of your bill.

 

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